The normal check in time is at 1 pm and check out is at 10 am.

Early check in and late check out is subject to availability. Can be confirmed only on the day of check in / departure.

An early check-in is dependent on whether or not the housekeeping team has had time to fully clean and prepare for your arrival. If guests are checking out the same day that your reservation begins, an early check-in is not possible as it would not provide enough time for housekeeping to fully prepare the apartment for your arrival.

Late check-out is available if we do not have another reservation that night. and would be chargeable accordingly.

We can arrange airport pick and drop at an additional cost.

NO PETS shall be allowed on the Premises.

Apartment is cleaned and readied by professional housekeeping staff before your check-in and on an alternate day basis during your stay.

We provide an on call service relating to all your problems and concerns. Our host is present to welcome you on arrival at the property. Your stay will be taken care of by our well trained team of property managers and housekeeping staff. Our concierge team has tied up with restaurants, cafes and pubs in the area to get our guests the best experience in Goa at the most competitive prices. So choosing a property with us not just gives you a great stay experience but also enhances your experience of living in Goa like a local with friends around. Part of being a big family of apartments and villas, we leverage our expertise to the best of benefits for our guests.

If you own a property in Goa, think your Holiday home is in a nice and safe locality, good for a holiday traveler and easily accesible, CasaMelhor wants to hear from you: Fill out the questionnaire here.

In short, it depends. We’ll be able to give you a proper quote once we’ve seen your place. But typically, it’ll be higher or comparable than the long term rental value of your home, Which is usually more than enough to cover any mortgage, say – or the cost of accommodation overseas.So you get a free holiday. And the undoubted love of Guests (including your friends) who stays with your property in Goa.

We want you to sleep well at night – just like your guests will. We know that means you need complete transparency, security and safety. CasaMelhor ensures you’ll always know exactly who is staying in your home. Before we hand over a key, we’ll have seen a passport, swiped a credit card and looked the Person (or lady) in the eye.What’s more, we also have facilities to take security deposits from guests to provide you with extra reassurance.We’re here in person for guests when they arrive and pick up the keys. We’re at the end of a phone 24/7 during each stay. We’re here on email and online if there’s any problem before the stay, or after the guests have stayed. And of course you’re more than welcome to drop by the CasaMelhor office.Because all of that allows us to get comfortable, we can pass our peace of mind on to you in turn. So sweet dreams all round.

Security matters and we know it matters, so we’ve developed a three layer strategy for creating the same degree of trust between you and your guest as you’d have with a close friend or member of your family.Here’s how the layers stack up:First, have knowledge. We know who your guest is. You know who your guest is. We’ve seen their passport. We can even have security deposits and legal contract signed at the time of check-in.Secondly, set limits and we mention in the house manual. And because our guests have made a promise to us that they won’t ever break the rules in the house manual, they’ll be in breach of our terms, and will (at your discretion) face a fine.Thirdly, be insured. All CasaMelhor members are offered a insurance cover at a preferential price that protects your things in case anything should go wrong.It’s worth adding: if you have irreplaceable, fragile, non-portable items which you think that someone might steal (even though we know who they are) or break (even though they’ve put down a security deposit and we have their credit card details), then CasaMelhor may not be for you.

Yes. We provide extensive insurance underwritten by top tier firms such as ICICI Lombard. So you don’t need to lose a wink of sleep whilst you are away. We’ll share full details with you during over a cup of tea after you complete our questionnaire.

Things do happen. Glasses get broken, keys get lost, light bulbs blow.

We’ll deal with as much of these types of things as we can without bothering you, and usually without charging you, the member.


In the case of broken appliances we’ll always try to contact you before incurring any costs. We want to keep you as a member, so we will do our best to sort things out as efficiently as possible by using reliable tradesmen known to us.

If there are bigger problems which make your home dangerous or uninhabitable – a major leak or flood, for instance – it’s in both our interests to fix them quickly and cost-effectively. Again, we’ll always try to contact you before proceeding with any repair work.

Not at all. In fact, we’ll help you do it.

When we take on your home, we’ll walk through your place with you room-by-room to make a list of all the things that will need to happen prior to someone staying.

The list will always include things like putting fresh linens, fresh towels in the bathroom and making sure there’s a bit of storage space for someone in town for a few days.

When we’ve compiled the list, we’ll then divide it up between you and us. Divide it up unequally, that is – we’ll take the (much) longer and more tedious part.

Then we shake hands on it. And that’s that.

Because we take the routine and tedious work off your hands, it greatly reduces the hassle you would otherwise experience preparing to have a house guest.

We will prepare a complete house manual in consultation with you and a complete inventory checklist of your house.

We think of it as offering you ‘cash without the hassle’

We’ll make sure your house is professionally cleaned before and after every guest stay and always managed and taken care of.

Apart from the opportunity to better utilize our resources and infrastructure and make some money while we’re at it? Well, we reckon four things:

1.Firstly, create a fun, supportive and dynamic working environment for our staff, look after them, and pay them a fair wage.

2.Secondly, provide property owners with an extra source of income for making their property available when they’re not using it. For our guests, we want them to have a break that beats the best hotel they’ve ever stayed in: bigger, more interesting and infinitely more chic than anything you’ll find anywhere.

3.Thirdly, help everyone make better use of the world’s increasingly limited resources by making sure the cities and houses we live in get used properly, are appreciated – and don’t sit around empty just because we’re too lazy to fill them.

4.And fourthly, make a profit for our shareholders every year, and reinvest it in the business. It’s how we, as a private company, will survive and thrive.